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Homeowner Care:
844-732-7121 (Toll free)
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Monday – Friday 8:00 am – 9:00 pm ET and Saturday 8:00 am – 12:00 pm ET
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Third Party Requests:
Refinance:
Qualified Written Requests
Qualified Written Requests are required to be submitted to the address listed below. When Credit Union of Texas is in receipt of a Qualified Written Request (as defined by RESPA), an acknowledgment notice is sent within five (5) business days and we will respond to you within thirty (30) business days of receipt of your written notice, unless otherwise defined by RESPA guidelines.
Credit Union of Texas
3138 E. Elwood St.
Phoenix, AZ 85034
Attn: Qualified Written Requests